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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Tim Button

March 31, 2025

5  out of  5
rating by Tim Button
"Mystie was great, easy, and seamless service. I highly recommend it."
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Valecia

February 14, 2025

5  out of  5
rating by Valecia
"Mystie was great! She made sure that my policy fits my needs and the process was fast and efficient."
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marcus dawson

December 2, 2024

5  out of  5
rating by marcus dawson
"Mystie was so helpful 🙌🏾 excellent customer service. The office overall is the best and very straightforward."
We responded:
"Thank you for the incredible review!"
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Kade Hollis

October 11, 2024

5  out of  5
rating by Kade Hollis
"Mystie was incredibly helpful with getting my auto and renters insurance set up. She took the time to explain everything in detail and made sure I had the coverage I needed. Thank you so much, Mystie!"
We responded:
"Thank you, Kade, for your wonderful review! I'm glad to hear that Mystie was able to assist you effectively with your auto and renters insurance. We always aim to ensure our customers understand their coverage and feel confident in their choices. If you have any further questions or need assistance in the future, don't hesitate to reach out. - Mark Caudle - State Farm Insurance Agent, Fairview, TX"
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Kimberly Wilson

September 18, 2024

5  out of  5
rating by Kimberly Wilson
"We have done business with Mark Caudle & State Farm for over 35 years. Their service & knowledge is always fantastic! Today we renewed our auto policies with Mystie DeCoux in his office & she is so very helpful, efficient & personable. It was a pleasure doing business with them, as usual. Kimberly Wilson"
We responded:
"Kimberly, Thank you so much for your kind words and for being a loyal customer for over 35 years! We're glad to hear that Mystie was able to assist you efficiently and with a personable touch during your auto policy renewal. It's always a pleasure to serve you, and we appreciate your continued trust in our office. If you ever need anything else, we're here to help! - Mark Caudle - State Farm Insurance Agent, Fairview, TX"
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Dior Smith

July 24, 2024

5  out of  5
rating by Dior Smith
"I've been shopping around looking for new Insurance and ended up giving State Farm a call . Let me start off by saying , "I'm glad I did ". Mystie was an absolute legend in helping me. I don't think I've ever met a person more versed in their field. Every question I had answered, every problem she helped fix . Amazing customer service and I recommend 10/10 to anyone who's shopping around to definitely give this location a call and ask for her ! Thanks again !"
We responded:
"Hey Dior, thanks a ton for the awesome review! I'm so glad you had such a positive experience with Mystie. She's truly an asset to our team, and it's great to know she was able to answer all your questions and resolve any issues you had. We appreciate your recommendation and are always here if you need anything else! - Mark Caudle - State Farm Insurance Agent, Fairview, TX"
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Alan Bliss

July 9, 2024

5  out of  5
rating by Alan Bliss
"Missy was a huge help in securing my policy under a tight timeline and it was an absolute joy to work with her. She is extremely knowledgeable and was always looking out for my best interests!"
We responded:
"Thank you, Alan, for your review. It's great that Missy was able to assist you efficiently and make the process enjoyable. Her expertise and dedication to your best interests are exactly what we aim for. Your recognition of her efforts is greatly appreciated, and we'll make sure Missy knows how much you value her help. - Mark Caudle - State Farm Insurance Agent, Fairview, TX"
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Larry Wilson

April 30, 2024

5  out of  5
rating by Larry Wilson
"Mystie DeCoux was very friendly, professional in explaining policy and answering my questions, it was a pleasure talking to her."
We responded:
"Thank you for sharing your experience with our office, Larry! It's fantastic to hear that Mystie DeCoux provided such excellent service, explaining policies thoroughly and addressing your questions with professionalism. Our team strives to cater to your specific insurance needs, offering tailored solutions and ensuring overall cost savings. Feel free to reach out if you need further assistance! - Mark Caudle - State Farm Insurance Agent"
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D Lamb

February 21, 2024

5  out of  5
rating by D Lamb
"Missy is the standard for excellence in customer service. She is knowledgeable, friendly and very helpful. She treats customers as family and not just policyholders. She is a pleasure to talk to and able to explain insurance in a way that is easy to understand. Missy is definitely an asset to the State Farm agency."
We responded:
"Thank you for your wonderful feedback about Missy! We're thrilled to hear that she has provided you with such excellent customer service. Treating customers like family and ensuring that insurance is easy to understand are important aspects of our commitment to service excellence. We're delighted to have Missy as part of our team, and we'll be sure to pass along your kind words to her. If you ever need anything else or have further questions, please don't hesitate to reach out. We're here to help!"
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Don Welsh

January 31, 2024

5  out of  5
rating by Don Welsh
"Great communication with VERY customer friendly and helpful staff! Took care of my issue extremely quickly and first time. GREAT job!!!"
We responded:
"Don, it makes us happy to know that we were able to help you with your insurance needs! Contact us anytime if you ever need anything! Thank you for being the BEST part of our State Farm Family!"
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gary hatch

January 13, 2024

5  out of  5
rating by gary hatch
"Great customer service!"
We responded:
"Thank you for the five-stars, Gary! Our office is here for you whenever you need us and is honored you have chosen us to protect what matters most."
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BUDDY BURK

January 8, 2024

5  out of  5
rating by BUDDY BURK
"EXCELLENT SERVICE WITH A CARING ATTITUDE"
We responded:
"Buddy, thank you for the wonderful review. We appreciate you and the opportunity to help you with your insurance needs. Thank you for being a part of our State Farm family!"
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Kent Anderson Butler

December 14, 2023

5  out of  5
rating by Kent Anderson Butler
"Customer Service is great and everyone is nice. I have had State Farm for may years and they have always done a great job. Thank you"
We responded:
"We love seeing reviews like this, Kent! Thank you for taking the time to share your experience with our office. We hope we’ll be able to fulfill your insurance needs for years to come!"